In the Connecting Stage of the Natural Selling Conversational Dialogue Framework, there are many different ways to effectively and comfortably start a conversation and connect with people.
Let’s take calling back leads as an example.
Calling Back Leads
It’s obvious that those who call back their leads, make more money than those who don’t!
Whether you do it yourself or pay someone to do it… the real income comes from making the call!
Yes… a real live dialogue to find out if they are a fit for what you have to offer.
And yet, so few social media and online marketers go beyond texting or emailing!
They think that it can all be done online… and sadly, results show that for most people, this just doesn’t work.
Want to establish an immediate know, like and trust relationship?
Then make the call!
Calling back leads is easy, comfortable and effective, if… you change the paradigm of your thinking.
And how do you do that?
Start with these easy re-thinking steps…
- Re-Think #1.
They called or contacted you first! This is NOT a cold call. It’s about the hottest you can get. So be courteous and return it. - Re-Think #2
They declared they have the problem. How do you know? Because they told you!
If you don’t call them to see if you can help, now both of you have a problem! - Re-Think #3
They’re not asking for information. They’re asking for help! BIG difference. Why? Because it changes your mindset 180 degrees from Telling to Asking – “Asking the right types of questions at the right time” – which is engaging, more meaningful and productive.
Contrary to old sales school thinking, your job is not to ‘share’, ‘present’, ‘educate’ or even make a sale as soon as you can! This causes resistance! The secret to Natural Selling is to get information first, before giving it! It’s a matter of finding out the right information!
So from now on, you’re going to get back to them as quickly as you can, aren’t you?
If you don’t, then it would be the same as seeing an elderly person fall over in the street and refusing her request for help because she might reject you!
You wouldn’t do that, would you?
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